HeyStay bills your insurance carrier or TPA directly on a monthly basis. The billing flow is: HeyStay issues a monthly invoice to your carrier or TPA, the carrier pays against your ALE coverage, and you receive written confirmation of each payment. You never pay rent out of pocket. The process starts before move-in: call HeyStay at 918-992-0533, provide your claim number and adjuster contact, and we set up billing before you arrive. Call 918-992-0533 for assistance.
The most important aspect of ALE housing billing from the policyholder’s perspective is that you should never be in the middle. The carrier owes you housing. The housing provider provides it. The billing flows between them. When this system works properly — as it does for direct-billing placements — the displaced family’s only involvement in the financial side is providing their claim number at the start.
This matters practically because displaced families are already managing a disruptive situation. Adding monthly rent payments and reimbursement claims to that burden is unnecessary and financially risky if reimbursement is delayed. HeyStay’s direct billing structure eliminates this burden entirely. The billing is established before move-in, invoices flow automatically each month, and you receive written confirmation that your housing costs are being covered.
Before establishing billing, your carrier or TPA will typically approve the monthly rate for your ALE housing. HeyStay provides a rate quote and property description for approval. Most carriers approve rates that fall within or near the GSA Tulsa lodging benchmark of $98/night ($2,940/month) for a 1-bedroom equivalent, scaled up for larger properties. For a 3-bedroom HeyStay home at $2,400 to $2,800/month all-inclusive, the per-night equivalent is typically $80 to $93 — below the GSA benchmark, which makes approval straightforward.
The approval process usually takes 24 to 48 hours for established carriers. For claims managed through TPAs, the TPA coordinator is the approval point and typically moves faster because ALE placement is their core function. In urgent situations — families with nowhere to go — HeyStay can begin placement and submit rate approval in parallel, with billing formally established once approval is received.
HeyStay bills your insurance carrier or TPA directly on a monthly basis. The billing flow is: HeyStay issues a monthly invoice to your carrier or TPA, the carrier pays against your ALE coverage, and you receive written confirmation of each payment. You never pay rent out of pocket. The process starts before move-in: call HeyStay at 918-992-0533, provide your claim number and adjuster contact, and we set up billing before you arrive.
To set up direct ALE billing, HeyStay needs: your full name, claim number, insurance carrier name, adjuster name and contact information, and the TPA name and contact if a TPA is managing your claim (e.g., Sedgwick, Crawford, Gallagher Bassett). Most placements are confirmed and billing established within the same business day.
This depends on how your claim is structured. For claims managed directly by the carrier (State Farm, Allstate, USAA, etc.), HeyStay bills the carrier’s ALE department directly. For claims managed through a TPA, HeyStay bills the TPA. Your adjuster or TPA coordinator will tell you which entity is managing ALE payments. HeyStay works with both — the billing process is identical from your perspective.
A HeyStay ALE invoice includes: the property address, the billing period (e.g., May 1 through May 31), the total monthly rate, a breakdown of what is included (rent, utilities, WiFi, furnishings, housekeeping), the insured’s name and claim number, and HeyStay’s contact information and payment details. The invoice is structured to match the documentation requirements of standard carrier and TPA ALE claim files.
Billing disputes between a housing provider and carrier occasionally occur — usually over rate approval or coverage period. HeyStay handles these disputes directly with the carrier. You are not required to mediate or front costs during a dispute. Your role in a billing dispute is simply to confirm with your adjuster that housing is authorized — HeyStay manages the financial resolution. If a dispute affects your housing arrangements, HeyStay will communicate directly with you about next steps.
Call or text: 918-992-0533 | Email: corporate@heystay.com
Monthly contracts. Direct billing. Same-day placement. Complimentary housekeeping included.
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HeyStay is an independent furnished housing provider in Tulsa, Oklahoma. We are not affiliated with, endorsed by, or a partner of any hospital, health system, employer, insurance carrier, or other entity mentioned on this page.
Whether you are a general contractor looking for crew housing, an HR director managing a corporaterelocation, an insurance adjuster needing immediate placement, or a restoration company looking for a preferred housing partner — we would love to hear from you.
Call Now: 918-992-0533
HeyStay is an independent furnished housing provider. We are not affiliated with, endorsed by, or a partner of any companies, hospitals, employers, or insurers mentioned on this website. Company names are referenced for geographic context and proximity information only. Insurance coverage depends on individual policy terms — consult your adjuster or carrier to confirm your specific ALE coverage.
